Terms and
Conditions

Welcome to Sugar Salt Media Private Limited ("Company", "we", "our", or "us").

These Terms and Conditions govern your access to and use of our website, sugarsaltmedia.com ("Website"), and any services provided by Sugar Salt Media Private Limited.

By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our Website or services.

Sugar Salt Media Private Limited provides services including but not limited to:

• Digital Marketing
• Social Media Management
• Search Engine Optimization (SEO)
• Website Development
• Paid Advertising
• Branding
• Content Creation
• Marketing Consultation

The scope, timeline, deliverables, and pricing for specific services shall be governed by separate proposals, quotations, contracts, or service agreements executed between the Company and the client.

Users agree to use the Website only for lawful purposes and in a manner that does not:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Interfere with the Website's operation or security
• Introduce viruses, malware, or harmful code
• Attempt unauthorized access to systems, servers, or databases

We reserve the right to restrict or terminate access to users who violate these Terms.

All content available on this Website, including but not limited to:

• Text, Graphics, Logos, Images, Videos
• Designs and Website Layouts
• Branding Elements
• Marketing Materials

are the intellectual property of Sugar Salt Media Private Limited unless otherwise stated.

Clients are solely responsible for:

• Accuracy of information provided
• Ownership of submitted content
• Obtaining necessary permissions, licenses, and approvals
• Compliance with applicable advertising, copyright, and regulatory requirements

The Company shall not be liable for claims arising from client-supplied content, trademarks, images, videos, or other materials.

All service fees shall be specified in quotations, proposals, invoices, or agreements.

Unless otherwise agreed:

• Payments are due as specified in the invoice
• Delayed payments may result in suspension of services
• Advance payments are generally non-refundable once work has commenced
• Additional work outside the agreed scope may be charged separately

The Company reserves the right to revise pricing for future services.

Refund requests, if any, will be evaluated on a case-by-case basis at the sole discretion of the Company.

Our services may involve third-party platforms including but not limited to:

• Google
• Meta (Facebook and Instagram)
• WhatsApp
• YouTube
• LinkedIn
• Hosting Providers and Analytics Tools

We do not control these third-party services and are not responsible for their policies, outages, account actions, algorithm changes, or business decisions. Users and clients agree to comply with the terms and policies of such platforms.

While we employ industry best practices and professional expertise, Sugar Salt Media Private Limited does not guarantee:

• Search engine rankings
• Lead generation volumes
• Sales performance
• Advertising performance
• Social media growth
• Business outcomes

Marketing results depend on numerous external factors beyond our control.

The Company agrees to maintain the confidentiality of client information shared during the course of business, except where disclosure is required by law or authorized by the client.

Clients also agree not to disclose proprietary methods, strategies, pricing structures, or confidential information belonging to the Company.

To the fullest extent permitted by law, Sugar Salt Media Private Limited shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Data loss or service interruptions
• Third-party platform actions

We strive to maintain uninterrupted access to our Website; however, we do not guarantee continuous availability.

The Website may be temporarily unavailable due to maintenance, technical issues, security updates, or third-party service interruptions.

This Website may contain links to third-party websites. We do not endorse, control, or assume responsibility for any content, products, services, or practices of third-party websites.

Users access such websites at their own risk.

Use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our Website, you acknowledge and agree to our Privacy Policy.

We reserve the right to suspend or terminate access to our Website or services at any time, without prior notice, for violations of these Terms or for any lawful reason.

Users and clients agree to indemnify and hold harmless Sugar Salt Media Private Limited, its directors, employees, contractors, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

• Violation of these Terms
• Misuse of the Website
• Breach of applicable laws
• Infringement of third-party rights

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

We reserve the right to update or modify these Terms and Conditions at any time.

Changes will become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

For any questions regarding these Terms and Conditions, please contact: